Home » Your Privacy at Tonerpak
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Tonerpak knows that you care how information about you is used and shared,
and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy.
By visiting Tonerpak, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does Tonerpak Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at
Tonerpak. Here are the types of information we gather.
Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way.
You can choose not to provide certain information, but then you might not be able to take advantage of many of our
features. We use the information that you provide for such purposes as responding to your requests, customizing future
shopping for you, improving our stores, and communicating with you.
Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many Web sites,
we use "cookies," and we obtain certain types of information when your Web browser accesses Tonerpak.
Scroll to the bottom of this page to see examples of the information we receive. A number of companies
offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a
personalized experience at Tonerpak if we cannot recognize you, we want you to be aware that these tools exist.
E-mail Communications:
We will send you emails to inform you of the progress of your order. We occassionally send newsletters to our customers. If you do not want to receive
our newsletters, please adjust your account to reflect this by selecting unsubscribed in the newsletters menu.
Information from Other Sources:
We sometimes receive updated delivery and address information from our shippers or other
sources so that we can correct our records and deliver your next purchase or communication more easily.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable
our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for
storage of items in your Shopping Cart between visits.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies,
how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of Tonerpak's coolest features, and we recommend that
you leave them turned on.
Does Tonerpak Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to
others. We share customer information only as described below.
Agents:
We employ other companies and individuals to perform functions on our behalf.
Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information
from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing
customer service. They have access to personal information needed to perform their functions for us only, and may not use it for
other purposes.
Business Transfers:
As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information
generally is one of the transferred business assets. Also, in the unlikely event that Tonerpak, or substantially
all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Tonerpak and Others:
We release account and other personal information when we believe release is appropriate to comply with law;
enforce or apply our Conditions of Use and other
agreements; or protect the rights, property, or safety of Tonerpak, our users, or others. This includes exchanging
information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent:
Other than as set out above, you will receive notice when information about you might go to third parties,
and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using St George Bank as
one of our payment processors, they process the credit cards, so Tonerpak will NEVER see you credit card number.
St George Bank protects your privacy and information by using Secure Sockets Layer (SSL) software, which encrypts information
you input.
It is important for you to protect against unauthorized access to your password and to your computer.
Be sure to sign off when finished using a shared computer.
What Information Can I Access?
Tonerpak gives you access to the following information about you for the limited purpose of viewing and,
in certain cases, updating that information. This list will change as our Web site evolves.
Your Account
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase
or to take advantage of such Tonerpak features as Automatic login, and permanent shopping carts. You can add or
update certain information on pages such as those listed in the "My Account" pages. When you update information, we
usually keep a copy of the prior version for our records.
If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the newsletter
menu.
Children
Tonerpak does not sell products for purchase by children. We sell children's products for purchase by adults.
If you are under 18, you may use Tonerpak only with involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Tonerpak, your visit and any dispute over privacy is subject to this Notice and
our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the
state of New South Wales. If you have any concern about privacy at Tonerpak, please send us
a thorough description to tonerpak@bigpond.com.au, and we will try to resolve it. Our business changes constantly.
This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the
Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless
you have instructed us not to, but you should check our Web site frequently to see recent changes.
Information You Give Us
You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire,
or communicate with customer service. For example, you provide information when you search for a product; make an order
or an Auction bid; provide information in Your Account (and you might have more than one if you have used more than one
e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or
a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards;
provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address,
and phone number; people to whom purchases have been shipped, including address and phone number; other people;
content of reviews and e-mails to us; and financial information.
Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your
computer to the Internet; login; e-mail address; password; computer and connection information such as browser type
and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to,
through, and from our Web site, including date and time; cookie number; and products you viewed or searched for. |
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